As we all navigate the COVID-19 pandemic and its impact on our lives, families, and workplaces, our priority at Audi Sudbury is to ensure the safety and well being of our Audi community. In order to do so effectively and efficiently, we have introduced some new measures in relation to our space and operations. At any time our measures may change with new information or direction from public health authorities.
- As of Tuesday February 16th, 2021 our showrooms will reopen to the public. We encourage all customer to book an appointment for sales and test drive experiences.
- To protect yourself and others, we have instituted enhanced cleaning protocols, with a focus on high-traffic shared spaces and surfaces like door handles, counter tops, office equipment, and more.
- All staff and patrons are required to wear an appropriate face covering or mask.
Sales Operations: Our main goal is to implement and encourage social distancing. Explore our online digital showroom to learn about our exciting Audi models. Our team is equipped to handle online purchase transactions from start to finish including home delivery of your new vehicle. Restrictions may apply, please contact us to find how we can best serve you.
- At home test drives; one of our Audi brand specialists will make available the model of your choice at your home for a personal test drive.
- Virtual walk around; leveraging facetime get a closer look from afar with a personalized tour of the Audi model of your choice.
- Home delivery; take delivery of your dream Audi at your home. Our team is happy to accommodate with documentation and delivery services at your convenience.
Service Operations: During these difficult times our service team is here to help and as such we ask that you respect social distancing and face covering requirements. We encourage all customers to arrange for their own transportation to and from the dealership at this time.
- Our shuttle service is available with reduced capacity. Please book this with your advisor for your appointment.
- Valet pick up and delivery services are available for your convenience. Have us collect your vehicle or return it to you for your convenience.
- Our team is able to accommodate for after hours drop-offs and pick ups, as well as mobile payments.
Parts Operations: As of Tuesday February 16, 2021 our parts team is open for business and able to receive walk in customers. We offer a range of services to support contactless service. Our team can be reached by phone or email, and curbside pickup is available for all parts orders. For order inquiries our team can be reached online request or by calling 705-566-8170.
